SHIPPING, RETURNS, EXCHANGES
Thank you for supporting Balancing Chaos. As an independent artist who travels to exhibitions and art markets throughout the year, to reduce waste and avoid overproduction, every online order is made just for you. Most products are made to order and shipped directly to you by trusted production partnerships.
Shipping
Online orders are produced after your purchase is placed.
Production typically takes 2–7 business days, followed by standard shipping times.
You'll receive tracking information as soon as your order ships.
In-Person Purchases
At exhibitions and markets, a limited selection are available for immediate purchase. Once those items sell out, additional pieces can be ordered through my website and shipped directly to your home.
Returns & Exchanges
Because each item is made to order, I do not accept returns or exchanges due to:
Change of mind
Ordering the wrong size
Color preference
Buyer's remorse
Please review product descriptions and sizing information carefully before placing your order.
Damaged or Incorrect Orders
If your order arrives damaged, defective (ex: issues in production with design), or you receive the wrong item, please contact me within 14 days of delivery. Include your order number and photos of the issue, and I'll work with my production partner to replace the item.
Order Changes & Cancellations
Orders may be canceled or modified only before production begins. Once production has started, changes are no longer possible.
If you have any questions before ordering, please contact through the automated chat service or Instagram brand account. Thank you for your patience.